Privacy Policy

This Privacy Policy explains how Zayin LLC ("Zayin", "we", "us") handles personal information collected through zayinllc.com (the "Website"). Zayin LLC is a Delaware limited liability company with its registered address at 16192 Coastal Highway, Lewes, Delaware 19958, United States, Delaware file number 10828783. Zayin is responsible for the personal information described in this policy.

You can contact us about privacy at contact@zayinllc.com.

EU representative. Under Article 27 of the GDPR, Zayin has appointed KC iGaming Bridge Limited as its representative in the European Union: Georgiou A 45, Germasogeia, 4047 Limassol, Cyprus (registration no. HE 490032), email enquiries@igamingbridge.com. You can contact our representative about any matter relating to your personal information.

When you submit our contact form, we collect:

• your full name and company name
• your work email address and the country where your business is based
• the product you are interested in (EzFlow, Velocity Ledger, SirenEpay or a general enquiry)
• any message you choose to include
• your confirmation that you agree to this policy, and the date and time of your submission

Our hosting provider may also record limited technical information when you visit the Website, such as your IP address, browser type and the pages requested. This is used to run and secure the Website.

We do not use advertising or analytics cookies, and we do not track you across other websites.

We use your information to:

• reply to your enquiry and discuss the product you asked about
• arrange a demo, record a pre-booking or register your interest, at your request
• keep a record of enquiries and of your consent
• protect the Website against spam and misuse

We do not sell your personal information, and we do not use it for automated decision-making.

If you are in the European Union or the United Kingdom, we rely on:

• your consent, given when you tick the box on the contact form
• steps taken at your request before entering into a contract, when you ask for a demo, pre-booking or further information
• our legitimate interests in keeping the Website secure and keeping records of enquiries

You can withdraw your consent at any time by emailing contact@zayinllc.com. This does not affect anything we did before you withdrew it.

We share your information only with service providers who help us run the Website and reply to you:

• Lovable, which hosts the Website and stores contact form submissions, using its database provider Supabase, with the database hosted in the EU (Ireland)
• Resend, which delivers the notification email of your enquiry to us. Resend sends email from servers in the EU (Ireland) but stores its data in the United States
• Google Workspace, which provides our email inbox

These providers act on our instructions and may only use your information to provide their services to us. We may also disclose information if required by law, or to the software developers of the products we resell, but only where needed to answer your enquiry and with your knowledge.

Zayin is based in the United States. Some of our providers, including Resend, Supabase and Google, are US companies or may process data in the United States. Where your information is transferred outside the EU or UK, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.

We keep enquiries for up to 24 months after our last contact with you. If your enquiry leads to a customer relationship, we keep the information for as long as that relationship lasts and as required by law. After that, we delete it.

Submissions are stored in a database that cannot be read through the Website. Access is limited to Zayin, and data is encrypted in transit.

Depending on where you live, you may have the right to:

• ask for a copy of the information we hold about you
• ask us to correct or delete it
• object to or restrict how we use it
• ask for it in a portable format
• withdraw your consent

To make a request, email contact@zayinllc.com. We will reply within one month.

If you are in the EU or UK and are not satisfied with our answer, you can complain to your local data protection authority.

The Website is intended for businesses. We do not knowingly collect information from anyone under 18.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Zayin LLC, 16192 Coastal Highway, Lewes, Delaware 19958, United States. Email: contact@zayinllc.com.